Roleplay telephone conversations for these situations. Take turns being the IT, help desk assistant and the caller., Buatkan Dialog Percakapan, For Example :, A: There2019s a problem with this browser. I usually just type in my user ID, and password and a new window open 2018But it not work now!, B: OK, I think I know what the problem is. Probably your pop-up blocker, is on., A: Hmm I check it now. Yep, you2019re right. lt2019s OK now. Thanks!, =============================================================, SOAL, 1. problem: video streaming/usually no problem/now not work, Solution: intemet connection problem/check the connection, 2. problem: website images/usually all appear/now no pictures, solution: leave 2018Automatically load images2019 unchecked, 3. problem: often visit this website/now error message, solution: enter 2018www2019 in the web address, not 2018wwww2019, Dibuatkan Dialog Seperti Contoh Diatas, TERIMA KASIH :)

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Roleplay telephone conversations for these situations. Take turns being the IT


help desk assistant and the caller.

Buatkan Dialog Percakapan

For Example :

A: There’s a problem with this browser. I usually just type in my user ID
and password and a new window open ‘But it not work now!
B: OK, I think I know what the problem is. Probably your pop-up blocker
is on.
A: Hmm I check it now. Yep, you’re right. lt’s OK now. Thanks!

=============================================================
SOAL

1. problem: video streaming/usually no problem/now not work
Solution: intemet connection problem/check the connection

2. problem: website images/usually all appear/now no pictures
solution: leave ‘Automatically load images’ unchecked

3. problem: often visit this website/now error message
solution: enter ‘www’ in the web address, not ‘wwww’

Dibuatkan Dialog Seperti Contoh Diatas, TERIMA KASIH 🙂

Jawaban:

SOAL

1. problem: video streaming/usually no problem/now not work

Solution: intemet connection problem/check the connection

Conversation:

CS (Customer Service) : Good morning Sir, this is the internet customer service, with whom am I speaking with?

Me: Mr.Mark.

CS: Good morning Mr.Mark, what can I help you with?

Me: Its my internet connection. It has no service since last night! Could you please fix the problem a.s.a.p (as soon as possible)?

CS: Certainly Sir, by the way, have you tried to reset the router, Sir?

Me: No, I havent. I dont know how to reset it!

CS: We can help you with that, please find the red button underneath your router, Sir!

Me: Yes, I found the red button!

CS: Please press the button for three seconds and it will automatically reset the router and bring back the internet connection, Sir!

Me: Okay, I have pressed it for more than three second now.

CS: Now, please check your internet connection, Sir!

Me: It works! I can connect to the internet and continue my work and watch streaming videos online. Thanks for your help!

CS: You are welcome and have a nice day, Sir!  

2. problem: website images/usually all appear/now no pictures

solution: leave ‘Automatically load images’ unchecked

Conversation:

Me: Good morning, my name is Mr.Mark and I would like to file a complaint!

CS: Yes, certainly, Sir, Im here to help!

Me: I usually have no problems in opening any images on any websites because the images usually appear well, but now there is no picture whatsoever! Could you help me, please?

CS: Yes Of course, Sir! Do you see three dots at the upside corner on the right side of your browser, Sir?

Me: Yes, what about it?

CS: Please click it and find setting there, Sir!

Me: Okay, I found it! Whats next?

CS: Good, next, click Autofill and you can see many boxes there, Sir!

Me: Yes, next please?

CS: Find the Automatically load image box and unchecked it, Sir!

Me: Done!

CS: Great, now you can reboot your computer and try to connect to the internet again, Sir!

Me: Yes, everything goes normal again! Those images appear well as usual, thanks for your help!

CS: You are welcome and have a nice day, Sir!

3. problem: often visit this website/now error message

solution: enter ‘www’ in the web address, not ‘wwww’

Conversation:

CS: Good morning, Mam! How can I help you?

Karen: Good morning, my name is Karen and I would like to speak with your manager!

CS: Im sorry Mam, the manager is unavailable. What seems to be the problem, Mam?

Karen: I often visit this website, but today its giving an error message! Why?

CS: Please type the address correctly, Mam!

Karen: How?

CS: On the address box type in three letters and those letters are w all in lowercase, Mam!

Karen: So, its only three w letters? I usually typed in 4 w letters!

CS: No, Mam! Its only three letters, Mam!

Karen: Oh My God! It works! Yore right! Now I can visit my favorite website again! Thanks!

CS: Yore welcome and may you have a wonderful day, Mam!

Penjelasan:

Semua kalimat pada jawaban di atas merupakan contoh Conversation (percakapan) untuk bermain peran (Role Play) bersama dengan teman untuk berlatih bahasa Inggris sesuai dengan tugas. Nama dan kata / kalimat dalam percakapan bisa dirubah sendiri nanti sesuai dengan kebutuhan.

Semoga membantu ya.


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